If you have a question about any of our products or our company, please look at the inquiries below for answers.
There are several ways to find and purchase our products:
All Nonni’s products are made in North America (USA & Canada).
If you’d like to get in touch, you can:
THINaddictives are sold at Costco Canada; flavors vary throughout the year.
THINaddictives are also sold at Loblaws, Sobeys, and London Drugs.
Nonni’s Biscotti is sold at Sobeys.
Unfortunately, our products are not currently available outside the U.S. and Canada.
As of March 26, 2026, in order to provide you with the fastest and most reliable shipping possible, we have switched to Amazon for all our order fulfillment. This allows us to leverage their logistics network so you can get your favorite products delivered to your door more quickly and efficiently.
Yes. To complete a purchase, you will need to sign in to your Amazon account. If you don’t have one, you can easily create a free account during the checkout process.
If you are an Amazon Prime member, you can take full advantage of your Prime benefits, including free two-day (and in some areas, one-day) shipping on eligible items.
You can still purchase our products! Standard shipping rates and delivery times determined by Amazon will apply to your order at checkout.
Because your transaction is handled by Amazon, all tracking information and order history will be located within your Amazon account under the “Returns & Orders” section. You will also receive an automated shipping confirmation email from Amazon once your package is on its way.
For questions regarding shipping delays, damaged packages, or missing items, the fastest way to get help is through Amazon Customer Service. They have direct access to your real-time shipping data and can resolve logistics issues immediately.
No, Nonni’s does not ship outside of the United States at this time.
Navigate to your favorite product page to nutritional information under the ingredients list.
For specific allergen information by product, click here, then on whichever product interests you.
Please note that our allergen profiles are subject to change over time. If you have a life-threatening allergy, please periodically check back to view the up-to-date allergen chart.
All Nonni’s products comply with FDA and industry standards for allergen controls, which includes segregating allergens during ingredient storage and production, conducting full allergen cleans between production runs, and testing for allergens on manufacturing equipment before use.
All of our products are Orthodox Union Dairy (OU-D) Kosher Certified.
The following THINaddictives varieties do not contain dairy ingredients: Cranberry Almond, Pistachio Almond, Cinnamon Raisin Almond, Mango Coconut Almond, and Lemon Blueberry Almond.
Although there is not a food safety issue, for quality reasons we do not recommend you consume a product past the “best when used by” date. We print a “best when used by” date on the bottom of our cartons and on the side of our clear tubs.
Our products are baked in individual batches, and may vary slightly in shape, length, width and density. While our goal is for the size to be uniform, there are times, due to this variation, that the biscotti may vary from batch to batch but still meet the weight requirement.
If you still have questions, drop us a line and let us know how we can help.
